Inside Tech Comm with Zohra Mutabanna
Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon. You can write to me at insidetechcomm@gmail.com. I would love to hear from you.
Episodes
49 episodes
S5E10 The Future of Technical Documentation in the AI Era with Selvaraaju Murugesan
As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju Murugesan and I discuss this topic at...
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48:52
S5E9 Expert Tips for Effective Technical Editing with Kim Campbell
Kim Campbell, who wears many hats, joins me on this latest episode to unlock the secrets behind effective technical editing. Kim and I explore the fundamentals of technical editing, highlighting its pivotal role in ensuring high standards and t...
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Season 5
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Episode 9
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58:23
S5E8 Reimagining a Unified Content Experience for Customer Success with Scott Abel
Unlock the secrets of a unified content experience for enhanced customer satisfaction with Scott Abel. Known as the Content Wrangler, Scott takes us through his journey from journalism to becoming a key player in content strategy. Ever ...
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Season 5
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Episode 8
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1:05:09
S5E7 Enhancing Tech Writing Workflows with Markdown and AI with Christopher Ward
Are traditional documentation formats holding you back? Join us as Christopher Ward offers a unique perspective on the future of technical communication. Discover how Markdown, with its straightforward syntax and open nature, can revolu...
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Season 5
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Episode 7
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54:46
S5E6 Using Collaborative Techniques for Prioritizing Content with Robert Mills
As content creators, we are constantly at the edge of our seats as we try to juggle multiple content deliverables. How do we strategize and manage stakeholder expectations? Robert Mil...
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Season 5
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Episode 6
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53:49
S5E5 Mastering AI-enhanced Content Creation using Retrieval-Augmented Generation (RAG) with Manny Silva
Can outdated training data and hallucinations in large language models (LLMs) hold back your AI projects? Manny Silva joins us to uncover Retrieval Augmented Generation (RAG), a technique that improves the output of LLMs. He shares prac...
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Season 5
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Episode 5
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51:06
S5E4 Mastering Project Management as Content Creators with Kieran Morgan
Kieran Morgan and I connected to discuss how to manage projects and priorities as technical communicators, particularly in agile environments. With Kieran's vast experience in operations and governance, he shares strategies that can empow...
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Season 5
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Episode 4
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49:56
S5E3 Regulated Content: Enhance Compliance and Collaboration with Quark Software
Curious about the publishing requirements and nitty-gritty of regulated content? Just one compliance slip can mean lost time and dollars. Tune in to this episode to discover how Quark Software can help you cut costs and enhance your compliance,...
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Season 5
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Episode 3
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43:11
S5E2 Innovative Tool To Keep Docs in Sync with Your Product with Manny Silva
As technical communicators, this challenge most likely resonates with you -- how do you keep docs in sync with your product? In the words of Manny Silva, "When product updates are frequent and user expectations are high, maintaining accurat...
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Season 5
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Episode 2
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46:16
S5E1 Redefining Note-Taking and the Art of Knowledge Organization with Jorge Arango
The humble notes serve a larger purpose - be they a simple list, recipes, or essential information we jot down for later recall and planning. We sit down with Jorge Arango, the coauthor of Information Architecture for the Web and Beyo...
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Season 5
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Episode 1
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56:23
S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite
Prepare to step into the future of technical writing as we explore the ground-breaking intersection of AI and technical communication with Caity Cronkhite, CEO of GoodWords. As an entrepreneur and subject matter expert, Caity offers invaluable ...
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Season 4
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Episode 11
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52:52
S4E10 Optimizing Visual Content in Technical Documentation with Daniel Foster
Has your team decided to do away with visuals in product documentation? Or are you struggling to maintain visuals with the rapid and frequent pace of content updates? If so, then this episode is for you.Keeping up with a rapidly evolvin...
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Season 4
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Episode 10
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42:59
S4E9 A Deep Dive into Universal Design and Accessible Content with Lindsey White
Are you curious about simple ways to make your content universally accessible? Or perhaps you're keen to get a fresh perspective on understanding accessibility? Join us as Lindsey White, an accomplished technical writer, shares her in-dep...
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Season 4
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Episode 9
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33:58
S4E8 Redefining Content Creation with AI with Matt Thomas
Ever wonder how AI tools can give you an edge in content creation? Join us as I chat with Matt Thomas, who has journeyed from the realm of technical writing to the world of copywriting and content creation. Unveiling the secrets of his ...
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Season 4
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Episode 8
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43:16
S4E7 Bridging the Gap: How AI is Reshaping Technical Communication with Ryan Boettger
Curious about the future of technical communication in the rapidly evolving AI landscape? Today's episode with our talented guest, Ryan Boettger, a distinguished professor and department chair at the University of North Texas, promises to enlig...
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Season 4
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Episode 7
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1:01:36
S4E6 Empathy and Innovation in the Age of AI and Remote Work
How do you bridge the gap between technical complexity and business value while fostering a culture of empathy in the modern workplace? Join me for an insightful conversation in this crossover episode with Felicity Brand from Open Strategy Part...
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Season 4
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Episode 6
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36:44
S4E5 Navigating the Future of AI-Driven Writing with Kathleen Majorsky
The show notes for this episode were created with the help of Cohost AI from Buzzsprout. Ever wondered how networking and vulnerability can open doors to incredible writing opportunities? Join me as I chat with the incredibly t...
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Season 4
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Episode 5
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44:12
S4E4 AI and Tech Comm - Using ChatGPT Smartly to Enhance Your Career with Shaughn Kern
Shaughn Kern, my nerdy friend, graces my latest episode. As a technical writer and a code geek, Shaughn has been experimenting with ChatGPT to simplify and automate mundane parts of his day-to-day. In this heart-to-heart conversation, Shaughn s...
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Season 4
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Episode 4
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38:17
S4E3 AI Translation - Dos and Don'ts with Markus Seebauer
As AI tools make their mark on every business function, there is an equal proportion of excitement and fear. In the midst of this chaos, it is imperative we take a step back and consider pointers from our translation expert on what AI can and c...
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Season 4
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Episode 3
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25:54
S4E2 Content Research for Better UX with Erica Jorgensen
In my latest episode with Erica, we dive into all things related to content research. If you are intrigued, then you are at the right place. We touch upon these questions for a deeper insight:What is content research?What t...
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Season 4
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Episode 2
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50:53
S4E1 Partner up with Artificial Intelligence (AI)
Since late November 2022, ChatGPT has revolutionized the AI landscape. In this first episode of Season 4, I share the musings of my interactions with this magic tool.What is artificial intelligence?How does it work?
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Season 4
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Episode 1
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10:52
S3E9 Smart Strategies for Saving Costs with Machine Translation and Going Global with Lisa Zarfl
Lisa Zarfl comes from the beautiful city of Graz, Austria. I met Lisa at a conference, and her presentation on machine translations inspired me to bring her on the show. In this latest episode, we talk about all things translation....
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Season 3
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Episode 9
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36:27
S3E8 Through the Lens of a Scrum Master - Speak Up and Advocate for Yourself with Jennifer Savage
I have been out of pocket for the summer visiting family in India and taking some time off. I hope you are having a safe and fun summer. I am happy to be back in the saddle...In this latest episode, I chat with Jennifer Savage, a Scrum ...
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Season 3
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Episode 8
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31:38
S3E7: Documentation is your Frontline Defense - Find Out How with Caity Cronkhite
Have you ever thought of documentation being sexy? Probably not. Caity Cronkhite argues otherwise. She wholeheartedly believes documentation is sexy. She shares excellent advice for companies and writers to embrace this low-hanging fruit that c...
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Season 3
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Episode 7
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46:49
S3E6: Embrace Discomfort and Challenge the Status Quo for Advocacy and Visibility with Swapnil Ogale
In this tete-a-tete, Swapnil Ogale shares with us the evolution of technical communication in Australia, especially since the pandemic. Until recently, there was little to no awareness of ...
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Season 3
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Episode 6
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55:06
