Inside Tech Comm with Zohra Mutabanna
Inside Tech Comm explores how technology, content, and the changing workplace are reshaping technical communication—and the people behind it. Through candid conversations with practitioners and thinkers, the show looks beyond tools and trends to examine how the work is evolving, how people are navigating that change, and what it means for the future of the profession.
Inside Tech Comm with Zohra Mutabanna
Latest Episodes
S8E10 The Skills That Outlast the Tools with Ramesh Aiyyangar
Technical communication has moved from manual printing presses to AI agents, but the hardest parts of the work have not disappeared. Someone still has to think critically, ask the right questions, exercise judgment, understand the product, and ...
S8E9 The Product Is the Context with Fabrice Lacroix
What happens when there is no single version of a product—and therefore no single version of its documentation?In this episode, Fabrice Lacroix from Fluid Topics joins us to expl...
S8E8 The Content Architecture Beneath AI with Patrick Bosek
AI can retrieve and generate answers, but the quality of those answers still depends on the information beneath the model. If content is poorly structured, weakly governed, or divided into the wrong units, a more capable LLM does not automatica...
S8E7 The Work AI Cannot See with Vinay Payapilli
AI can summarize meetings, monitor repositories, categorize support tickets, and generate instructions. But automation does not eliminate the need to understand what customers are trying to do—or what happens when a product enters the real worl...
S8E6 Documentation Is Becoming the Interface with Nico Berry
Documentation is not just support material anymore. It is quietly becoming a product surface, a competitive advantage, and in many cases the raw fuel that AI systems use to help customers get work done.I’m joined by
